Last Updated: June 18, 2025
Email Address: We collect your email address solely for the purpose of account registration and authentication.
Payment Information: Payments are processed by Stripe, a third-party payment processor. Stripe may collect your personal and payment method information. This information is stored and processed by Stripe in accordance with their privacy policy. Troly.ai does not have access to your full payment details; we only receive information necessary to update your account credits and provide you with services (such as the payment amount and transaction status).
Your chat messages and any information (including files) provided or uploaded within the chat interface are processed by the corresponding third-party AI API vendor (e.g., OpenAI, Anthropic, DeepSeek, etc.), without your direct personal identification being sent by us to them for the primary purpose of message processing. Please refer to the respective AI vendor's terms and privacy policy for how they handle data.
We store all your chat messages for your reference, for quality control, and for essential website functions (e.g., displaying your conversation history). You have the ability to delete your chat messages from our systems through the website interface.
We use Google Firebase as our provider for account registration and authentication. Your email address is stored securely by Firebase and used only for managing your account and providing access to our services.
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy or with your consent.
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our service uses third-party providers for core functionalities. Their collection and use of your information is governed by their respective privacy policies. We encourage you to review the privacy policies of these providers, including but not limited to Google Firebase for authentication, Stripe for payments, and the various AI API vendors (such as OpenAI, Anthropic, DeepSeek) for chat processing.
You may access, update, or delete your account information at any time by logging into your account dashboard. You can also delete your chat messages through the website interface.
If you have questions or requests regarding your personal data, please contact us using the information provided in your account dashboard or via email [at] troly [dot] ai.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Changes are effective when they are posted.
If you have any questions about this Privacy Policy, please contact us through the information provided in your account dashboard or at email [at] troly [dot] ai.