Last Updated: July 16, 2025
By accessing or using Troly.ai ("Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the Service.
Troly.ai is an AI-powered chatbot platform that provides conversational AI services through various third-party AI providers including OpenAI, Anthropic, DeepSeek, and others. Our service allows users to interact with AI models for various purposes including but not limited to:
Registration: To use our Service, you must create an account using a valid email address through our Google Firebase authentication system.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Information: You must provide accurate, current, and complete information during registration and keep your account information updated.
Permitted Uses: You may use our Service for lawful purposes in accordance with these Terms.
Prohibited Uses: You may not use our Service to:
AI-Generated Content: Our Service utilizes third-party AI models that generate responses based on input prompts. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.
No Professional Advice: The Service is not intended to provide professional advice (medical, legal, financial, or otherwise). Always consult qualified professionals for specific advice.
Content Responsibility: You are solely responsible for your use of AI-generated content and any consequences arising from such use.
Billing: Payments are processed through Stripe, a third-party payment processor. You agree to pay all charges associated with your account.
Credits System: Our Service operates on a credit-based system where usage depletes your account credits.
Refunds: Refunds may be provided at our discretion and in accordance with our refund policy.
Payment Disputes: Any payment disputes should be directed to our support team.
Service Ownership: Troly.ai and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.
User Content: You retain ownership of content you input into the Service, but you grant us a license to use, store, and process such content to provide the Service.
AI-Generated Content: The ownership and licensing of AI-generated content may be subject to the terms of the underlying AI service providers.
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information when you use our Service.
Uptime: We strive to maintain high service availability but do not guarantee uninterrupted access to the Service.
Maintenance: We may perform scheduled maintenance that may temporarily affect service availability.
Third-Party Dependencies: Our Service relies on third-party AI providers, and service availability may be affected by their systems.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TROLY.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
You agree to indemnify, defend, and hold harmless Troly.ai and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.
Termination by You: You may terminate your account at any time by contacting our support team.
Termination by Us: We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Effect of Termination: Upon termination, your right to use the Service will cease immediately. You may lose access to your account and any associated data.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Troly.ai operates, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between you and Troly.ai regarding the use of the Service and supersede any prior agreements.
If you have any questions about these Terms of Service, please contact us:
By using Troly.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.